When you are placing an online order, items that are out of stock are indicated with a red check mark () next to them. If you want to backorder the item, type in the quantity you need in the box to the left of the Buy Now button and then click the Buy Now button. You will get a message in red telling you how many were placed on backorder. You must completely check out your order for those items to register as backordered in the system.
When you’re items arrive back into inventory, you will receive an email notification unless you have opted out of the notification. At this time, you can order the backordered items by following the procedure below:
1. Log into www.inmcrystal.com and click on the My Account link at the top right side of the page.
2. Click on View the items I have on backorder.
If you wish to purchase an item that is back in stock, enter the quantity in the Buy Now box and click the Buy Now button. You may also add other, non-backordered items to this order and still receive free shipping!
If this order is placed online, you will receive free standard shipping on the order via the most economical method. Free shipping only applies to non-expedited orders shipped to the U.S.
If you choose to have your order sent by Federal Express or if you are shipping to an International location, the shipping fee will be reduced by $2.00.
NOTE: to receive free or reduced shipping on your order, you must include at least one backordered item in the order, and place that order online.
The website indicates which items are currently in stock with a green checkmark () and which items are currently out
of stock with a red checkmark (). Inventory discrepancies can occur and occasionally an item that shows in stock at the time
your ordered it, will not ship.
Unfortunately, it is difficult for us to give exact dates for when a product will be back in stock. As a general rule of thumb, most out of stock items will come back into inventory within 2 to 3 weeks. However, this is not always the case. There are many issues that our purchasing department has no control over including manufacturer's production schedules and delays in customs that make it difficult to keep every one of our 4500+ items in stock at the same time. Please check our website regularly to see if your item has come back into inventory. When the item is back in inventory, you will see a green checkmark () next
to that item.